Simply put, we help organizations strengthen their business processes. Why is that important? Companies make money by delivering value to their customers in the form of products and services. Value flows through a company's business processes. Therefore, improving the flow of value through those business processes is a key strategy for making money. As Lean Practitioners, we immerse ourselves in the study of business processes across companies of all sizes and from all industries. We become a storehouse of best practices for process improvement in general. Thus, our principle value to customers in the delivering best practices in the area of process improvement.